Every Situation

Every call you will make, practiced first.

Thirty situations in the library, each with its own prospect, its own objections and its own drill. Choose the one you have this morning, or let the app choose from your weakest habit.

All thirty situations, in English and Spanish

Drills and challenges

A scorecard after every call

Built by brokers who still make the calls.Founded by Grant and Gia Freer, licensed Florida real estate brokers who still practice the calls themselves.
The walkthrough · Every Situation
This performance features a synthetic performer. A demonstration by the founders. The seller is an AI; the card is written by an AI against a method written by people. Book a 20-minute demo
Read the transcript
  • Every situation. Thirty calls, three families.
  • Every situation
  • Thirty calls, three families.
  • Three families
  • Prospecting: the expired, the FSBO, the absentee owner, the door, the sign call. Appointments: the listing table, the price, the offer, the weekly seller update. The business: the tenant, the investor, the commercial owner, the recruit.
  • The lead card
  • Before each call, the lead card: who they are, the address, the listing line, and what you need to find out: where, why and when.
  • The call
  • The call, as the app keeps it: the transcript, they said and you said, with the times.
  • The card
  • After it, the card: whether you got the appointment, what worked, the one thing to fix.
  • Drills, challenges, levels
  • Drills take one objection at a time; challenges put a clock on the call; levels move with your cards, Beginner to Expert.
  • Try a call now, or pick a situation.
A lead card in the app before a practice call: the prospect, the address, the listing line and the ABC line
The lead card, read before every call.
Hey Ten™What do I say to "we're going to relist with the same agent"?Practice it now
Prospecting calls
Fresh Expired Listing

The listing came off the market this week. Find the reason they listed, hear what went wrong, and ask for the appointment.

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Old Expired Listing

Off the market for months. Find whether the original reason to sell still holds, and ask for the appointment.

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For Sale By Owner

Selling alone. Say who you are in the first sentence, find what the sale is for, and earn a reason to meet.

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Absentee Owner

An owner far from the property: offer the review, ask what would trigger a sale, set the next update.

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Probate: The Personal Representative

The person handling the estate: patience, the paperwork's timing, and the family's decision.

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The Long-Time Owner

Owned for decades: what the house is for now, and what would change that.

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For Rent By Owner

A landlord renting alone: the vacancy, the math, and whether selling beats another tenant.

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The Pre-Market Conversation

A seller who wants a quiet launch: the intent, the evidence, the reason, and the options.

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Sphere and Past Client Call

Relationship first, a true reason for the call, an honest close.

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Circle Prospecting

The street around a listing or a sale: a checkable fact, an honest close.

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Door Knocking: Just Listed, Just Sold

Just listed and just sold at the door, with the open house invitation.

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Internet Lead Follow-Up

Give them what they asked for first, say who you are, and set the next step.

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The Sign and Ad Call

An inbound caller about a listing: answer, qualify, and ask to meet.

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The Open House Follow-Up Call

The visitor from Sunday: what they saw, what they are looking for, the next step.

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The Follow-Up Call

The reconfirm call for the appointment you set, opened from memory, with what you said you would bring.

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Appointments and listed sellers
Seller Prequalification

Before the listing appointment: every question and every decision maker, so the meeting is the meeting.

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Buyer Prequalification

Needs, money, timing and representation, before the first showing.

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The Reconfirmation Call

The appointment nobody reconfirmed is the one that falls through. Make it hold.

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The Listing Presentation

At the table: the agenda, the seller's standards, three market columns, price by self-discovery, the close, again after every no.

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Objections at the Listing Table

Price, commission, delay and competition, each handled once.

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The Pricing Conversation at the Table

Options with consequences, then quiet, then back to the seller's motivation.

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Price Adjustment

A listed seller, the evidence in order, the options, then quiet.

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Presenting Offers at the Table

The offer on the table, what the sellers hoped for, and the decision that is theirs.

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The Weekly Listed-Seller Update

Showings, feedback, new competition, and the next review date.

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Owners, investors and the business
The Tenant in a Listed Home

A tenant who has to move: showings, respect, and the timing.

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Investor or Cash-Buyer Caller

Sort the caller by asking, protect the seller, agreement before a tour.

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Commercial: The Owner Call

A multifamily or commercial owner: the asset, the hold, and the owner's review.

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Commercial Prequalification and the 1031

The exchange clock, the replacement property, and the meeting.

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The Recruiting Call

Colleague to colleague: what they want from their next year, and what your office documents.

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Referring Out

A need that is not yours: refer it well and answer the fee question honestly.

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Look inside

One call, start to card.

A practice call from our testing: the first minute of the call with the AI seller, the call as the app keeps it, and the card it earned. The seller is an AI; the agent is a practice agent. Nobody real.

SellerHello, this is Richard.

AgentHi Richard, this is Avery, I'm with a local brokerage. I'm calling because I saw your home on Sea Grape Drive came off the MLS recently. Can I ask what happened, from your side?

SellerWell, it sat there with barely any showings and no real offers, and then it expired a few weeks back. I still don't really understand why it never moved. Honestly, with everything going on, we're thinking maybe we just hit pause until life quiets down a bit.

AgentThat sounds frustrating, barely any traffic and no offers after all that time. Taking a pause is completely your call, and when you first decided to sell, what had you thinking about moving in the first place?

SellerMy mother needs care and family nearby, and this house is too far from her to make that work anymore. That's really what started all this.

AgentThat makes sense, wanting to be close enough to actually help with her care. What's prompting the urgency on that right now, is her situation changing?

SellerIt is, yes. Her health took a turn, and it's not getting any easier. So a pause isn't really what we can afford, if I'm being honest.

AgentThat's a hard thing to go through, and it sounds like this move matters more now, not less. Where were you planning to go to be near her?

SellerWe'd be heading a couple hours away, closer to where my mother's living now. That way one of us can actually be there for her.

An expired listing call, English, from our testing, graded Capable with the appointment set. The seller only says why he is moving once the agent asks.

The call as the app keeps it: the transcript tab of the card, they said and you said, timed
The call, as the app keeps it.
Drills

Pick an objection and learn the handler.

The daily reps good agents put in: one objection at a time, ninety seconds each, out loud and typed. The moves count, not the exact words.

1Listen2Read3Recall4Freestyle

Your misses come back: the objections that beat you on a call show up in your drills, and every handler returns on a schedule until it is yours: tomorrow, in three days, in a week and in three weeks.

  • The handler, and where the library has them, what it usually means and the trap
  • Any objection you type, answered in your register; ask for another, or put it on your ladder
  • Stuck on one? Hey Ten™ gives two or three ways to handle it, which seller each suits, and a tone tip; then practice that exact objection
  • English and Spanish
Drills in the app: the handler ladder, one objection at a time, ninety seconds each; suggest a handler; all ladders
Drills: the ladder, a handler of your own, every objection.
Challenges

One call, sent to you or your whole team.

Retry as often as you like; your top score and your latest both show. Surprise me: a fresh level and style every attempt.

Levels

Beginner to Expert. You pick.

You pick the level and change it any time, as often as you like. Beginner raises one or two objections a call, Intermediate two or three, Experienced three or four, Expert four or five.

The practice sheet in the app: call time, focus, personality, level, objections and language
The practice sheet: the situation, the level, the language.
What's included

What you get.

Questions

Plain answers.

What do I say to an expired listing on the first call?Say who you are, ask one honest question about what happened, get where, when and why, then ask for the appointment, and ask again a different way after every no. Read the answer
What do I say to a for-sale-by-owner on the first call?Say who you are, say you are not a buyer, and give an owner selling alone something useful, then ask for the appointment, and ask again after every no. Read the answer
What do I say when I call an absentee owner?Say who you are and that you're calling about the property, not a home. Ask how it's working for them, then branch by investor or second home. Read the answer
What is the prequalification call before a listing appointment?Confirm motivation, timing, and every decision maker, hear their view on price, and send the pre-listing package before you walk in. Read the answer
How do I talk to a seller about a price adjustment?Bring the showings, the feedback and the comps, then let the seller draw the conclusion. Read the answer
Try it

Pick the call you have this morning. A seller who sounds real, a card after the call, and the drill for tomorrow comes from it.

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