Accessibility at 10before10™
WCAG 2.2 AA, what it means in the product, and how to tell us about a barrier.
Last updated October 24, 2026.
Our commitment. We want every agent to be able to use 10before10, including people who use screen readers, magnification, voice control, switch access or captions. We design the app and the site to WCAG 2.2 level AA and test against it before each release.
What that means in the product. Every control works by keyboard and assistive technology. Text meets contrast in light and dark themes and can be enlarged. Motion can be reduced from your device settings. Every practice call has a transcript. Every spoken question can be read as text, and every spoken answer can be typed instead. Cards read in order with a screen reader. Touch targets are at least 44 points.
What we know is not there yet. Live captions during a practice call are not there yet (the transcript arrives after the call). The assessment clock is not yet adjustable for an accommodation; tell your instructor and they can arrange one outside the tool. We update this list as we fix things.
Tell us about a barrier. Email hello@10before10.com with "Accessibility" in the subject, or use "Report a bug" in the app. A person replies within two working days. If an assessment's time limit is a barrier, tell your instructor as well.
Standards and laws. We work to WCAG 2.2 AA. In the United States we treat the Americans with Disabilities Act as applying to our service.
This page is also published in Spanish. If the two versions differ, the English version governs.