Real estate scripts, shown as the shape of every call
A real estate script works when you know its shape well enough to leave the page. Every call has an order. Open plainly, ask about the owner, listen past the first answer, make the next step easy and close with a day and date. Below is the shape of each call type, in plain words, with a link to its full answer.
Read the transcript
- A script you read works until the owner says something it did not plan for,
- and owners leave the page in the first ten seconds.
- What holds after that is the shape of the call: where you are, what comes next,
- and why.
- Every call shares one shape.
- Open plainly: who you are, that you're licensed, and why you're calling.
- Ask one real question about the owner.
- Listen past the first answer: where, when and why.
- Make yes easy, and close with a day and date.
- Then say it out loud, in your own words, to an owner who does not follow the page.
- After every practice call, your card arrives: what worked, and the one thing to fix.
- When the shape holds no matter what the owner says, the script is yours.
- And keep every version about the owner: their goals, their timing.
- Practice it until it sounds like you.
- Each call runs as long as the conversation needs,
- and you can make as many as you want.
- Practice free at 10before10.com/try.
Drafted with AI by the 10before10 team, reviewed and approved by Grant Freer and Gia Freer, licensed Florida real estate brokers. Updated October 25, 2026. También en español.
Why show the shape, not the lines?
Because owners leave the page in the first ten seconds. A script you read works until the owner says something it did not plan for. The shape of the call is what holds after that: you know where you are, what comes next and why.
Members get word-for-word lines for every call type below. Everyone gets the shape, so you can say it your own way and practice it before it counts.
The shape every call shares
- Open plainly. Who you are, your brokerage, that you are licensed, why you are calling, and a fair check on their time.
- Ask about the owner. One real question about their plans or their home.
- Listen past the first answer. Where, when and why.
- Make yes easy. One small next step, at a time that suits them, with everyone who decides.
- Close with a day and date. Set the next call on a day and date, thank them and log what you learned.
The shape of each call
Prospecting calls
| Call | What it is for | Its shape, in short | Full answer |
|---|---|---|---|
| Cold call | Find an owner with a reason to move | The five parts above | Real estate cold calling |
| The opening | Earn the next ten seconds | Name and license, reason, time check, first question | The first 30 seconds |
| Expired listing | Understand what happened and what they need now | Name the plain fact, ask what they think happened, listen, then where, when and why | Expired listing call |
| Cancelled or withdrawn | Know whether you may call at all | Check the status first, then the expired shape if it applies | Cancelled or withdrawn |
| FSBO first call | Respect their choice and learn their plan | Say what you are not doing, ask about their plan, offer one useful thing | FSBO first call |
| FSBO follow-up | Stay useful across weeks | Bring something new, ask what changed, keep the next step small | FSBO follow-up call |
| Absentee owner | Learn what the property means to them now | Reason for calling, their plans for it, timing | Absentee owner call |
| Multifamily owner | Talk in the owner's terms | Their goals for the property first, numbers second | Multifamily owner call |
Appointment calls
| Call | What it is for | Its shape, in short | Full answer |
|---|---|---|---|
| Asking for the appointment | Turn a reason to meet into a time | Play back what you heard, offer two times, include every decision maker | Ask for the appointment |
| Prequalification | Confirm the facts before you go | Every question, every time, played back to them | Seller prequalification call |
| Reconfirming | Make the appointment hold | Confirm time, people and what to have ready | Reconfirm an appointment |
At and after the appointment
| Call | What it is for | Its shape, in short | Full answer |
|---|---|---|---|
| Listing presentation | Help the owner decide | Their goals first, the evidence together, real options | Practice the listing presentation |
| Price adjustment | Read the market's answer together | What the market said, their goal, their choice | Price adjustment conversation |
| Follow-up after a not yet | Keep the door open without pressure | What they told you, what changed, when to talk again | Follow up after not yet |
Objections have their own pages, one per objection, in the objection answers. FSBO objections are gathered on FSBO objections.
How to make a script your own
Say it out loud, in your words, until the order needs no thought. Then practice against an owner who does not follow the page: one who says no, one who rushes you, one who asks you a question back. Listen to yourself afterwards.
When the shape holds no matter what the owner says, the script is yours.
Keep every version about the owner. If a line is about you, your sales or your schedule, turn it toward their goals or their timing.
Spanish speakers: the page on practicing calls in Spanish covers what changes between languages.
A script on paper is a start. The call is where it becomes yours.
Honest answers
Related answers
Make one practice call. See your card.
A prospect who sounds real raises this exact moment. Ten minutes, in the browser, no account. The scorecard tells you the one thing to fix.